Beeline Sub-processor List
Regions: Global
Date: April 2024
Products: JoinedUp
The below list identifies the sub-processors authorized to access customer data, including personal data, contained within the Beeline platform for the noted Products (“Customer Data”). Any such sub-processors will be permitted to process Customer Data only to deliver the services Beeline has retained them to provide and they are prohibited from using such data for any other purpose.
|
Name of Sub-processor |
Service(s) Provided |
Processing Location(s) |
|
Corporate |
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|
IQNavigator, Inc. (dba Beeline) and wholly-owned subsidiaries (affiliates) Effective Date: May 6, 2021 |
Application development, database and network support and integration, and ongoing client operation management |
United States United Kingdom
|
|
Infrastructure Sub-processors |
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|
Amazon Web Services (AWS) Effective Date: May 6, 2021 |
Cloud computing service through AWS-managed data centers |
(i) United States (i) European Union |
|
Mindera UK Limited Formerly ThinkIT Solutions, Ltd. Effective Date: May 6, 2021 |
Application development and QA, application support |
United Kingdom |
|
Navisite, LLC Effective Date: May 6, 2021 |
Database administration support and AWS billing. |
United Kingdom |
|
Application Technology Subcontractors |
||
|
Atlassian (Jira) Effective Date: May 6, 2021 |
Support ticket system |
Logins – Global Support Data – European Union |
|
Zenhub Effective Date: End Date: April 30, 2023 |
Support ticket and issue tracking
|
United States |
|
Postmark Effective Date: May 6, 2021 |
Email Notification Services |
United States |
|
Okta, Inc. (Auth0 by Okta) Effective Date: May 6, 2021 |
Authentication and authorization management |
United States |
|
Intercom Effective Date: May 6, 2021 |
Customer messaging and live chat. Customer Data is not required but may be provided by customer’s users. |
United States |
|
MessageBird B.V. Effective Date: May 6, 2021 |
Worker alert messaging system |
European Union United Kingdom |
|
NPax Systems and Consulting, Inc. Effective Date: May 6, 2021 |
Customer support |
(ii) Philippines
|
|
Google (Google Maps) Effective Date: May 6, 2021 |
Worker mapping |
Global |
|
Box, Inc. Effective Date: June 1, 2024 |
File Sharing |
European Union United States |
Footnotes:
(i) Data Center sub-processors are by region.
(ii) Customer Data is accessed via dedicated VDI (Virtual Desktop Infrastructure) from hosting environments. Customer Data will not be physically transferred from the Data Center to the United States or Philippines.